Appsvio achieving Gold Marketplace Partner

Celina
2 min read
Aug 2, 2024 2:01:43 PM

Wroclaw, August 2, 2024 

Appsvio, a provider of solutions with the highest ratings for ITSM and business solutions, is pleased to announce that it has achieved Gold Marketplace Partner accreditation in the Atlassian Marketplace. This new accomplishment shows dedication and commitment to developing solutions that meet business requirements at the top level. 

Commitment to ITSM area 

Appsvio received the Partner of the Year in ITSM solutions title this year, underscoring the quality of apps available on the Atlassian Marketplace. With the Gold Marketplace Partner badge, the team is even more willing to develop, upgrade, and craft new solutions in the ITSM area. In the portfolio are leading solutions like Feature Bundle for Jira Service Management, which allows to take advantage of the full potential of the customer portal and enrich customer and organization interactions. 

Feature Bundle for JSM Cloud is a powerful app with an impressive array of features. Allowing customers to edit selected fields at any time or only on tickets with a specific status is extremely helpful, eliminating the need to request changes via comments. [...] Overall, it's a great app!
Hanna Torany

 

Assurance of data security

Knowing how important data security is, Appsvio made every effort to meet the highest and most professional standards. This is confirmed by the SOC 2 Type 2 report that the vendor received last year. It demonstrates to current and future customers that the vendor manages your data with the highest standard of security and compliance. 

Achieving Gold Marketplace Partner status is a milestone for us. It is a testimonial of the engagement and devotion of the entire team. I would like to express my gratitude to Atlassian for acknowledging us and to the Appsvio team for continuous work and growth.
chris-skoropada
Krzysztof Skoropada

Chief Executive Officer

Exceeding Atlassian's most highest requirements

This milestone and upgrading from Silver means that Atlassian sees and appreciates Appsvio's work. As the Issue Templates for Jira gained again Bestseller title on the Atlassian Marketplace, the team is confident that solutions will be developed to keep up with customers needs. 

Commitment to Forge platform

Most of Appsvio’s applications are built with Forge technology. New functionalities of Connect applications are also transforming to Forge to ensure the best possible protection of customer data. Atlassian has set Forge as the direction of its development, and Appsvio is also joining this trend. Not only is the vendor developing its products in this direction, but the team is also collaborating with Atlassian and sharing its knowledge. 

We have specialized in Forge environment to create solutions that are suited for modern frameworks and requirements of the Atlassian data security standards
piotr-patrzek
Piotr Patrzek

Chief Technology Officer

 

Devoting to customers and holding the level of service

Appsvio puts great emphasis on customer service quality. More than once, users have praised the high level of customer support, fast resolution time, openness to new functionality, and customization of apps to suit the requirements of a given customer. Appsvio listens to customer feedback to best match market requirements with its solutions.

Was also very positively impressed by the responsive app team and their great support and pro-active approach for implementing a new feature request together. 
Fabian Dengel
Impressive follow-up, great customer service.
Thomas Øhrbom
Their help team is quick to respond and they are willing to address issues or bugs quickly!
Darren Simons

The above commitments and development directions guaranteed Appsvio Golden Marketplace Partner status. The last what is to say congratulations to the team for their devotion and engagement in shaping Atlassian Marketplace solutions. 

 

Appsvio-ITSM