End User Agreement

Last updated on Nov 18, 2023

Update to Our End User Agreement

Effective 1 November 2025, Appsvio is moving from its custom End User License Agreement (EULA) to the Atlassian Standard End User Agreement (the “Standard EULA”), supplemented by Appsvio Provider-Specific Terms.

New EULA on Atlassian Marketplace

What’s changing

For all new purchases and renewals on or after 1 November 2025, you will be governed by:

What stays the same

Your day-to-day product experience is unchanged. This update simply aligns our licensing with Atlassian Marketplace standards and clarifies key terms in one consistent framework.

Who is affected

The Standard EULA + Appsvio Provider-Specific Terms apply automatically to:

  • New purchases made on or after 1 November 2025
  • Renewals with renewal dates on or after 1 November 2025

If your current agreement renews before 1 November 2025, your existing terms continue to apply until your next renewal.

Access to documents

Why we’re making this change

To provide a clearer, industry-standard agreement used across the Atlassian Marketplace, while keeping Appsvio-specific commitments (e.g., governing law in Poland, data protection, and Support & SLA) transparent in a dedicated addendum.

Need help?

If you have questions about how this change applies to your organization, please contact us at support@appsvio.com.

Appsvio apps streamline Jira Service Management and testing processes for global teams. Recognized as Atlassian’s Partner of the Year in ITSM App Solutions for 2023 and nominated in High Velocity Service Management Apps in 2025.

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