How to communicate incidents to customers to avoid their anger?

Exclusive materials for service desk agents ⭐️

Book Mockup (1)

Download a free whitepaper with a strategy on how to tailor the incident communication process in Jira Service Management. 

Download incident communication guide 👀

Made by ITSM experts

This material was made by ITSM and Jira Service Management certified Experts. 

kate-pawlak
Kate Pawlak
CPO, Atlassian Emeritus, Community Leader
chris-skoropada
Chris Skoropada
CEO, Atlassian Emeritus