Celina

Celina

Posts by Celina

How to escalate a Jira ticket?
escalating jira tickets

How to escalate a Jira ticket?

Sep 18, 2023 2:31:12 PM 2 min read
Save as Jira draft ticket – a self-service customer portal
draft jira ticket

Save as Jira draft ticket – a self-service customer portal

Sep 18, 2023 1:20:54 PM 3 min read
What's new in Appsvio: August
appsvio-itsm

What's new in Appsvio: August

Sep 10, 2023 8:09:58 PM 4 min read
Streamlining Jira customer support: 4 tips for agents how to manage customer context
Customer and organization management – Jira customer support

Streamlining Jira customer support: 4 tips for agents how to manage customer context

Aug 23, 2023 1:53:10 PM 5 min read
What’s new in Appsvio: ITSM July digest
Baltic sea

What’s new in Appsvio: ITSM July digest

Aug 4, 2023 1:36:40 PM 4 min read
What's new in Appsvio: June –Summer is here
Polish hel peninsula

What's new in Appsvio: June –Summer is here

Jul 5, 2023 11:58:01 AM 4 min read
Boosted customer support Jira tips – manage incidents in an intelligent way
Bulk actions

Boosted customer support Jira tips – manage incidents in an intelligent way

Jun 29, 2023 10:18:55 AM 3 min read
Jira Service Management as an ideal ITSM tool with help of extensions: customer service and security

Jira Service Management as an ideal ITSM tool with help of extensions: customer service and security

Jun 21, 2023 10:40:09 AM 13 min read
May the force be with you – a month's recap of Appsvio life

May the force be with you – a month's recap of Appsvio life

Jun 6, 2023 12:29:52 PM 3 min read