Celina

Celina

Posts by Celina

How to create an ultimate internal service desk without Jira Service Management
internal service catalog Jira Software

How to create an ultimate internal service desk without Jira Service Management

Nov 8, 2023 12:44:12 PM 2 min read
Get all customer context at once – boosted welcome process on the portals
customer context jira service management

Get all customer context at once – boosted welcome process on the portals

Nov 8, 2023 12:44:03 PM 3 min read
Improved Jira Ticket Tracking and Customer Communication in Jira Service Management – Amazon delivery use case
jira service desk ticket tracking system

Improved Jira Ticket Tracking and Customer Communication in Jira Service Management – Amazon delivery use case

Nov 8, 2023 12:43:52 PM 2 min read
What's new in Appsvio: ITSM October
Appsvio_ITSM

What's new in Appsvio: ITSM October

Nov 8, 2023 12:14:44 PM 4 min read
🍂🍻Apptoberfest 2023 Demo 🍻🍂 – How to manage customers' assets easily with a service desk portal
polish autumn

🍂🍻Apptoberfest 2023 Demo 🍻🍂 – How to manage customers' assets easily with a service desk portal

Oct 19, 2023 10:42:26 AM 2 min read
5 ITSM hacks that will boost your ticket resolution management
ITSM-hacks

5 ITSM hacks that will boost your ticket resolution management

Oct 16, 2023 5:02:24 PM 5 min read
What's new in Appsvio: September in Atlassian ecosystem
Appsvio baltic sea

What's new in Appsvio: September in Atlassian ecosystem

Oct 6, 2023 12:50:09 PM 3 min read
How to enable different levels of support depending on customer context in Jira Service Management
SLA based on customer attributes

How to enable different levels of support depending on customer context in Jira Service Management

Sep 18, 2023 3:38:23 PM 2 min read
How to resolve similar Jira issues in bulk
Bulk actions – itsm management strategy

How to resolve similar Jira issues in bulk

Sep 18, 2023 3:31:12 PM 1 min read