Definition

Jira is Atlassian’s work tracking and project management platform, widely used by agile teams to plan, track, and ship. At its core, Jira gives you a shared place to organize work, assign ownership, and see progress without guesswork. Different teams use it differently—software delivery, business projects, operations—but the common thread is visibility: what’s happening, what’s blocked, and what “done” really means.

Who uses Jira?

Jira launched in 2002 as a work tracking and project management tool for all teams. Since then, over 300,000 companies worldwide have adopted Jira. Its flexibility and AI-powered workflows support any project type, and its extensibility works with thousands of apps and integrations. Jira enables cross-functional teams to work together, including:

  • Software teams
  • Marketing teams
  • Project management teams
  • Product management teams
  • Design teams
  • Operations teams
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Appsvio builds apps that simplify Jira Service Management and testing workflows for teams worldwide. Named Atlassian Partner of the Year for ITSM App Solutions in 2023, Appsvio has also been nominated for High Velocity Service Management Apps (2025) and for both Software Collection Apps and Teamwork Collection Apps in 2026.

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