Glossary of Atlassian Terms

What is 'Jira Automation'?

Definition

Jira Automation is Jira’s no-code rule engine for reducing repetitive work. You define triggers, conditions, and actions—then Jira runs the rule for you, whether it’s assigning items, updating fields, sending notifications, or keeping workflows tidy. The big win is consistency: automation helps teams follow the same process every time, even when things get busy, without turning your board into a manual checklist.

Appsvio apps streamline Jira Service Management and testing processes for global teams. Recognized as Atlassian’s Partner of the Year in ITSM App Solutions for 2023 and nominated in High Velocity Service Management Apps in 2025.

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