Glossary of Atlassian Terms

What is 'Jira Automation'?

Definition

Jira Automation is Jira’s no-code rule engine for reducing repetitive work. You define triggers, conditions, and actions—then Jira runs the rule for you, whether it’s assigning items, updating fields, sending notifications, or keeping workflows tidy. The big win is consistency: automation helps teams follow the same process every time, even when things get busy, without turning your board into a manual checklist.

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Appsvio builds apps that simplify Jira Service Management and testing workflows for teams worldwide. Named Atlassian Partner of the Year for ITSM App Solutions in 2023, Appsvio has also been nominated for High Velocity Service Management Apps (2025) and for both Software Collection Apps and Teamwork Collection Apps in 2026.

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