Definition

Jira is Atlassian’s work tracking and project management platform, widely used by agile teams to plan, track, and ship. At its core, Jira gives you a shared place to organize work, assign ownership, and see progress without guesswork. Different teams use it differently—software delivery, business projects, operations—but the common thread is visibility: what’s happening, what’s blocked, and what “done” really means.

Who uses Jira?

Jira launched in 2002 as a work tracking and project management tool for all teams. Since then, over 300,000 companies worldwide have adopted Jira. Its flexibility and AI-powered workflows support any project type, and its extensibility works with thousands of apps and integrations. Jira enables cross-functional teams to work together, including:

  • Software teams
  • Marketing teams
  • Project management teams
  • Product management teams
  • Design teams
  • Operations teams

Appsvio apps streamline Jira Service Management and testing processes for global teams. Recognized as Atlassian’s Partner of the Year in ITSM App Solutions for 2023 and nominated in High Velocity Service Management Apps in 2025.

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