Stress-free incident communication with Jira Service Management

About this webinar

When an outage hits, the hardest part is often the noise: dozens of reporters, the same questions, and pressure to “say something” fast. In this webinar, we share a repeatable, low-stress way to communicate incidents with Jira Service Management—capture reports without chaos, publish clear updates, and keep customers and stakeholders informed while responders focus on the fix. For more, see incident management tactics.

Ready to take the next step?

Want to make incident updates smoother in your own JSM project? Book a quick demo and we’ll walk through a practical setup for updates, stakeholder comms, and reducing duplicate tickets during major disruptions. Book a demo.