Krzysztof Skoropada
•Aug 2, 2022
Jira Service Management is now sold as part of Service Collection. Compare Free, Standard, Premium, and Enterprise: agents, Assets, Rovo, and storage.
Posts tagged with #itsm
A collection of blog posts about itsm
#itsm #appsvio test management #feature bundle #issue templates agent #jira #customer portal #appsvio #events #custom fields suite #xray #service pack #hubspot #productivity #test management #uniportal #zephyr #comparisons #deviniti #istqb #itsm reports #forge #atlassian government cloud #devsamurai #marketplace #rovo #soc2 #gamp5 #made my day #itil #spkaa #team26 #ai #team25 #relix #appliger #codegeist #team24 #saasjet #aptis #revyz #gitprotect #warsaw dynamics #miniorange #team23 #exalate
Krzysztof Skoropada
•Feb 22, 2022
Jira can link duplicates but can’t merge them. See what a full merge moves, how to do it step by step, and how Service Pack for Agents handles it.
Katarzyna Pawlak
•Apr 14, 2021
Customers can’t edit Jira Service Management requests after submitting them. See the native request forms workaround and how Feature Bundle adds an Edit button.
Krzysztof Skoropada
•Dec 5, 2020
Show customers the assignee, linked work items, SLA, and custom fields on the JSM portal. See what Feature Bundle’s Additional Fields adds, with 3 examples.
Krzysztof Skoropada
•May 5, 2020
Set up Ticket Journey in Feature Bundle to show request progress on the JSM portal, step by step, with 6 examples from shipping to IT support.
