Celina Kuziemko
•Oct 23, 2023
Read 4 tips about how to boost Jira customer support experience. Implement this for your agents and enjoy a higher percentage of ticket resolutions.
Posts tagged with #itsm
A collection of blog posts about itsm
#itsm #appsvio test management #issue templates agent #feature bundle #jira #customer portal #events #custom fields suite #service pack #hubspot #productivity #istqb #itsm reports #appsvio #good url #comparisons #deviniti #forge #soc2 #team26 #xray #zephyr #atlassian government cloud #issue templates agents #rovo #ai #gamp5 #team25 #relix #appliger #codegeist #team24 #marketplace #saasjet #aptis #revyz #gitprotect #devsamurai #warsaw dynamics #miniorange #team23 #exalate
Celina Kuziemko
•Jul 21, 2023
Jira Service Management as an ideal ITSM tool with help of extensions: customer service and security
Appsvio teams up with miniOrange and talks about Jira Service Management from customer service and security perspective.
Krzysztof Skoropada
•Aug 2, 2022
Atlassian offers Jira in four plans: Free, Standard, Premium, and Enterprise. Read how they differ from each other.
Krzysztof Skoropada
•Feb 22, 2022
Learn how the Merge Issues feature in Service Pack for Agents enhances efficiency and clarity in Jira Service Management by consolidating duplicate tickets
Katarzyna Pawlak
•Apr 14, 2021
Edit request using the Feature Bundle for Jira Service Management app. Provide the self-service capabilities on the customer portal.
Krzysztof Skoropada
•Dec 5, 2020
Read our guide on Additional information on the requests in Jira Service Management on the Appsvio blog.