Krzysztof Skoropada
•Sep 24, 2024
A service catalog lists what users can request and how. See 4 ways to structure one in Jira Service Management, with example categories and request types.
Posts tagged with #itsm
A collection of blog posts about itsm
#itsm #appsvio test management #feature bundle #issue templates agent #jira #customer portal #appsvio #events #custom fields suite #xray #service pack #hubspot #productivity #test management #uniportal #zephyr #comparisons #deviniti #istqb #itsm reports #forge #atlassian government cloud #devsamurai #marketplace #rovo #soc2 #gamp5 #made my day #itil #spkaa #team26 #ai #team25 #relix #appliger #codegeist #team24 #saasjet #aptis #revyz #gitprotect #warsaw dynamics #miniorange #team23 #exalate
Katarzyna Pawlak
•Aug 30, 2024
Scale Jira Service Management for enterprise: restrict request types, show more on the portal, merge duplicate tickets, and let customers self-serve.
Celina Kuziemko
•Jun 25, 2024
Read our guide on Exploring the Atlassian Marketplace: Criteria for the Best ITSM Apps on the Appsvio blog.
Celina Kuziemko
•Jun 5, 2024
Read our guide on Optimizing ITSM in Jira: webinar with Revyz inside on the Appsvio blog.
Celina Kuziemko
•May 31, 2024
Handle an outage in Jira Service Management in 5 steps: merge duplicates, post banners, give agents context, track volume, and update all reporters.
Celina Kuziemko
•May 29, 2024
Read our guide on How To Maximize ITSM Efficiency: The Role Of Jira Backup Solution on the Appsvio blog.
