Celina Kuziemko
•Nov 8, 2023
See how one team shows every step of a laptop order on the JSM portal, Amazon-style, with Ticket Journey in Feature Bundle and automated comments.
Posts tagged with #feature bundle
A collection of blog posts about feature bundle
#itsm #appsvio test management #feature bundle #issue templates agent #jira #customer portal #appsvio #events #custom fields suite #xray #service pack #hubspot #productivity #test management #uniportal #zephyr #comparisons #deviniti #istqb #itsm reports #forge #atlassian government cloud #devsamurai #marketplace #rovo #soc2 #gamp5 #made my day #itil #spkaa #team26 #ai #team25 #relix #appliger #codegeist #team24 #saasjet #aptis #revyz #gitprotect #warsaw dynamics #miniorange #team23 #exalate
Celina Kuziemko
•Nov 8, 2023
JSM has no native draft for portal requests. See how a Draft status and Feature Bundle’s Customer Actions let you finish a request before submitting it.
Celina Kuziemko
•Oct 23, 2023
Speed up ticket resolution in Jira Service Management: merge duplicates, let customers edit requests, collect data upfront, and show progress.
Celina Kuziemko
•Jul 21, 2023
Jira Service Management as an ideal ITSM tool with help of extensions: customer service and security
Appsvio teams up with miniOrange and talks about Jira Service Management from customer service and security perspective.
Katarzyna Pawlak
•Apr 14, 2021
Customers can’t edit Jira Service Management requests after submitting them. See the native request forms workaround and how Feature Bundle adds an Edit button.
Krzysztof Skoropada
•Dec 5, 2020
Show customers the assignee, linked work items, SLA, and custom fields on the JSM portal. See what Feature Bundle’s Additional Fields adds, with 3 examples.
