Katarzyna Pawlak
•Sep 24, 2026
Build an automated employee recognition program inside JSM. Discover how to connect Assets, Feature Bundle, and Atlassian Rovo for deep cultural insights.
Posts tagged with #customer portal
A collection of blog posts about customer portal
#itsm #appsvio test management #feature bundle #issue templates agent #jira #customer portal #appsvio #events #custom fields suite #xray #service pack #hubspot #productivity #test management #uniportal #zephyr #comparisons #deviniti #istqb #itsm reports #forge #atlassian government cloud #devsamurai #marketplace #rovo #soc2 #gamp5 #made my day #itil #spkaa #team26 #ai #team25 #relix #appliger #codegeist #team24 #saasjet #aptis #revyz #gitprotect #warsaw dynamics #miniorange #team23 #exalate
Ola Sokolowska
•Apr 27, 2025
An IT self-service portal lets users solve issues and track requests on their own. See how it works in Jira Service Management and 4 ways to improve it.
Krzysztof Skoropada
•Feb 4, 2025
Plan a large Jira Service Management space in 5 steps: define needs and roles, design the service catalog, set permissions, organize agents, and improve.
Krzysztof Skoropada
•Sep 24, 2024
A service catalog lists what users can request and how. See 4 ways to structure one in Jira Service Management, with example categories and request types.
Katarzyna Pawlak
•Aug 30, 2024
Scale Jira Service Management for enterprise: restrict request types, show more on the portal, merge duplicate tickets, and let customers self-serve.
Celina Kuziemko
•Jun 5, 2024
Read our guide on Optimizing ITSM in Jira: webinar with Revyz inside on the Appsvio blog.
