Azure DevOps

Bridge the gap between support and development by pulling development tasks directly into Jira Service Management. Administrators can connect Azure DevOps by choosing the target Project from a single-select dropdown, eliminating context switching for your customers. Like Salesforce, these tasks are displayed neatly within their own dedicated portal tab.

Azure DevOps Default Columns

The application populates the unified DevOps table with essential, out-of-the-box columns so users can track development progress seamlessly:

• Work item details: ID, Title
• Assignment & status: Assigned To, State
• Classification & metadata: Area Path, Tags
• Engagement & timeline: Comments, Activity Date