Scopes justification
manage:jira-configuration
- Manage app-wide configurations that affect how templates are applied
- Required for handling UIM entities
manage:jira-project
- Creating and managing template mappings for specific projects
- Configuring project-specific template settings
- Managing which templates are available for different projects
- Required for handling UIM entities
storage:app
- Store template definitions and configurations in the
templateentity - Persist user preferences and app settings
read:jira-work
- Retrieve existing issues for template creation and reference
- Read issue types and their configurations
- Fetch workflow and field information for template compatibility
- Required for handling UIM entities
read:jira-user
- Variable replacement in templates (e.g.,
{{current_user_name}},{{current_user_email}}) - Required for handling UIM entities
write:jira-work
- Create new issues using template data
- Apply templates to populate issue fields automatically
- Required for handling UIM entities
read:servicedesk-request
- Read service desk requests (tickets created via the Customer Portal).
- Retrieve request-related data through endpoints like: GET /rest/servicedeskapi/servicedesk