Company vs team-managed projects

Issue Templates Agent supports both Company-managed and Team-managed projects. However, as Jira builds these two project types differently, some features and configurations vary. Understanding these differences ensures every Jira story or technical task is created with the correct structure.

Team-managed projects:

Team-managed projects offer independence for individual teams, which leads to specific requirements for Jira project templates:

• The template field in the Create issue view needs to be added manually, as there’s no API to do it automatically
• The template structure can only be created for one project, the one you are currently in, as only these issue types will be available for use
• For the parent field to be filled in properly from template, all of the issue types in the template need to be from one project, the one in use
• For the import of templates - the structure of the template is already defined within the file, so only 1 project can be used and all of the issue types that belong to that project

Company-managed projects:

Company-managed projects are designed for central control and offer more automation for Jira issue templates:

• The template field is added automatically to the Create Issue view
• The template structure can be created for multiple projects - you can use issue types from different projects
• The parent field can be filled in from the template with multiple company-managed projects and issues
• For the import of templates - the structure of the template is already defined within the file, and here you can use multiple projects just as issue types