Create issues with structure from template
In some cases, such as onboarding of a new employee, you would like to create some group of Issues in many projects (like time tracking issue, demo exercise, welcome issue etc.)
How to set it up?
- Prepare your template to be used in automation, just like here.
- Create new automation rule.
- As a trigger select “Issue Created”.
- Add issue field condition “Request type” equal “Onboarding”.
- Change web request body to Custom Data and paste “If you want to create a new issue”.
- In the “issueTypeId” row, replace it with proper issue type, everywhere it’s needed.
- Turn on the rule.