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No data egress

Data from Feature Bundle never leaves Atlassian. No data egress means that an app doesn’t send any data outside the platform it runs on.

How Feature Bundle keeps data inside Atlassian

Feature Bundle is built on Atlassian Forge, Atlassian’s platform for cloud apps. Forge apps run on Atlassian’s infrastructure, and Feature Bundle has no backend of its own. It declares no external services and no external network access, so it doesn’t call services outside Atlassian.

Feature Bundle stores its data on Atlassian’s side. For details on storage and regions, see Data residency. For the data that the app processes and stores, see the Security statement.

Data flow diagram. Inside the Atlassian Cloud boundary: 1. a customer on the help center edits a request in a Feature Bundle form; 2. the form sends the new values to the Feature Bundle functions on Atlassian Forge; 3. the functions read the form configuration from Forge storage; 4. the functions write the new values to the request in Jira Service Management. No data leaves Atlassian.

Trust signal on the Atlassian Marketplace

On the Atlassian Marketplace, Feature Bundle has the Runs on Atlassian badge.

The Feature Bundle listing in the Atlassian Marketplace with the Runs on Atlassian badge highlighted in the trust signals.

Runs on Atlassian is a badge that Atlassian gives automatically to eligible Forge apps, for customers with strict data privacy requirements. An app gets it when it:

Uses only compute and storage that Atlassian hosts.
Supports data residency that matches the Atlassian product it runs in.
Doesn’t send customer data outside Atlassian.