Release notes
Jira Cloud releases
Version 7.2.0 (August 11, 2026)
Bug fixes and minor improvements.
Version 7.1.0 (August 11, 2026)
Bug fixes and minor improvements.
Version 7.0.0 (August 11, 2026)
Bug fixes and minor improvements.
Version 6.1.0 (August 7, 2026)
Bug fixes and minor improvements.
Version 6.0.0 (August 6, 2026)
- Migrated Customer Actions and Announcement Banners from Connect to Forge.
- Added a new custom field option in the Access configuration for Customer Actions and Additional Fields, supporting single- and multi-user picker custom fields.
- Various bug fixes and technical improvements.
Version 5.1.0 (July 1, 2026)
Bug fixes and minor improvements.
Version 5.0.0 (July 1, 2026)
Migrated Additional Fields from Connect to Forge.
Version 4.6.0 (June 24, 2026)
Bug fixes and minor improvements.
Version 4.5.0 (June 10, 2026)
Bug fixes and minor improvements.
Version 4.4.0 (May 29, 2026)
Bug fixes and minor improvements.
Version 4.3.0 (May 22, 2026)
Bug fixes and minor improvements.
Version 4.2.0 (May 15, 2026)
Bug fixes and minor improvements.
Version 4.1.0 (May 14, 2026)
Bug fixes and minor improvements.
Version 4.0.0 (May 9, 2026)
Migrated Ticket Journey to Forge.
Version 3.33.0 (April 17, 2026)
Performance improvements.
Version 3.32.0 (April 14, 2026)
Improved Access configuration with organization selector
Added the ability to precisely restrict access to Customer Actions and Additional Fields to selected organizations using the extended Access field configuration (new “Select Organizations” picker).
Version 3.31.0 (March 16, 2026)
Additional Fields
- Display time until SLA expiration.
- Support for read-only text fields.
Version 3.30.0 (February 23, 2026)
Added a global configuration option to set comments as internal or external. Comments are now attributed to specific users instead of being posted by the App.
Version 3.27.0 (January 20, 2026)
Introduced a new refreshed UI within Customer Actions and Additional Fields configuration.
Version 3.24.0 (November 23, 2025)
Customer Actions
- Support for the Comment field, featuring auto-clear after submission and an optional “required” setting.
- Ability to mark any field on a dialog or form as required.
Version 3.23.0 (November 12, 2025)
Introduced the Advanced Edition, featuring SLA and Assets display, as well as the ability to edit the Assets field via Customer Actions.
Version 3.20.0 (October 12, 2025)
Request steps
- Added display orientation options: horizontal or vertical.
Additional fields
- Added support for Components and Time tracking fields.
Version 3.18.0 (August 22, 2025)
Additional fields
- Support for selecting the Approvers field in Access settings.
Customer Actions
- Support for selecting the Approvers field in Access settings.
- Added support for the Request participants field (available for forms).
- Enhanced Status field configuration with radio button options:
- Allow any status change: Maintains current behavior, allowing any status transitions.
- Select possible statuses: Enables a selection list of statuses available to the customer on the portal.
- Use preset value and hide this field from portal: Preserves existing preset behavior while hiding the field.
Version 3.16.0 (July 5, 2025)
- Removed API Token for Assets.
- Additional fields: Enhanced Parent field display to show priority, status, and hierarchy (for issues with children).
Version 3.11.0 (April 29, 2025)
Additional fields
- Support for child issues with the “Show with children if exists” option to display task hierarchy.
Version 3.8.0 (March 14, 2025)
Customer actions
- Added description field for each input, displayed below the field on the dialog.
- Configuration warning displayed when a field is not added to the edit screen.
Additional fields
- Enhanced Parent field with “show parent with children” checkbox to display the issue list.
- Support for SLA metrics.
Version 3.1.0 (October 9, 2024)
- New “Get Started” page.
- Additional fields: Support for Parent and Subtasks fields.
Version 3.0.0 (September 29, 2024)
Customer Actions
- New configuration page with the ability to define multiple actions.