Supported fields
This list covers all the field types currently supported to help keep customer portal running smoothly and ensure that information is captured accurately during the support process.
- Summary (which is always a required option)
- Description
- Priority
- Reporter
- Assignee
- Labels
- Status
- Due Date
- Components
- Versions
- Status
- Fix versions
- User picker custom fields
- Multi-user picker custom fields
- Text custom fields
- Single-select custom fields
- Multi-select custom fields
- Cascading-select custom fields
- Date Picker custom fields
- Date Time Picker custom fields
- Radio Buttons custom fields
- Checkboxes custom fields
- Labels custom fields
- Numbers custom fields
- Affected Version
- Assets
- Comments