Supported fields
Surfacing the right data points on the customer self service portal ensures users have everything they need at a glance. Most standard and custom fields are supported, allowing for a highly tailored request view.
- Assignee
- Attachments
- Dates:
- Created
- Date picker custom field
- Date time picker custom field.
- Resolved
- Updated
- Due date
- Asset Objects
- Priority
- Resolution
- Short text and Paragraph custom fields
- Single and Multi Select custom fields
- Linked Issues
- URL
- Single and Multi User picker
- Single and Multi Group picker
- Service Level Agreement (SLA)
- Text field (read-only)
- Subtasks
- Parent
Jira Look & feel date formats
Date formats are inherited from the Look & feel section in the System settings. The date format can be changed there, depending on user’s needs.