Add links, titles, and dividers
Custom links, titles, and dividers help you organize a panel: a link sends customers to an outside page, a title names a group of objects, and a divider separates them.
Before you start
- You are both an administrator of the service space and a service desk agent in it.
- You have a panel. See Create a panel.
Steps
- Go to Space settings > Apps > Feature Bundle > Additional Fields and open the panel.
- Open the Design tab, select Select object to add, and then select Custom link, Title, or Divider.
- Expand the card of the object and set it up:
- In Display text, enter the text of the link.
- In URL link, enter the address, including the scheme, for example
https://example.com. The address can have up to 2,048 characters.
Both boxes are required.
- In the box Type your title, enter the heading. A title is required and can have up to 255 characters.
A divider has no settings.
- Select Save.
You can add each of these objects several times to one panel. Title and Divider alone don’t count as content, so a panel needs at least one object that shows data, for example a field or a link.
Result
On a matching request, the panel shows the objects in the order of their cards on the Design tab:
- Custom link: a link with an external-link icon that opens outside the portal page.
- Title: a grey, semibold heading.
- Divider: a thin grey line.
