JSM Automation integration

You can use set value to Multilevel Select custom field in Automation action. To do that, click on the More options and provide JSON which represents the options you want to save on the issue.

How to get an option ID?

1. Go to the Multilevel Select configuration.
2. Find an option for which you need an ID.
3. Click the chevron icon next to this option to expand the block.
4. In the General configuration tab, you can find option ID. Click on the icon to copy it.