EazyBI reports

Utilizing the Multilevel Select custom field in eazyBI reports allows for more detailed and nuanced data analysis.

When configuring reports in eazyBI, these fields enable users to segment and filter data based on multiple hierarchical criteria.

For instance, a Multilevel Select field capturing the application, hosting type, and version in a support ticketing system can generate comprehensive reports on incident trends and resolutions.

How to configure eazyBI with a Multilevel Select custom field?

First, make sure the eazyBI app is installed on your instance. If not, ask your admin.

1. Open the eazyBI home page, and then click on settings: ⚙️ on the right side.
2. Change the tab for advanced settings.
3. Now, we’re at the place where we can configure Mutlilevel Select custom field.
4. You will need a custom field ID. When opening the custom field configuration, you can find it in the URL.

5. Now paste the prepared code that should look like the one below.

[jira.customfield_10082]
data_type = "string"
dimension = true
levels = ["Level 1","Level 2","Level 3", "Level_4"]
split_by = ", "
javascript_code = '''
var cfList = [];
if (issue.fields.customfield_10038) {
issue.fields.customfield_10082 = issue.fields.customfield_10038.values;
};
'''

6. Define how many levels the custom field has in the levels section.
7. Now, go to the Source Data tab and choose Jira.
8. Define details and move to the custom fields tab.
9. Find your custom field, and import.

In advanced settings, you can see the configuration.