Celina Kuziemko
•Nov 8, 2023
This is a perfect use case for those who don't use a service desk and yet still need a service catalog when using Jira Software or Jira Work Management.
Blog Post about Service Collection
Browse articles by category and find insights that matter to you.
Celina Kuziemko
•Nov 8, 2023
Read Amazon delivery Jira service desk use case. Gain a comprehensive and transparent Jira ticket tracking system, and boost ITSM management strategy.
Celina Kuziemko
•Nov 8, 2023
Allow customers to save tickets in the draft. Avoid lack of information in Jira issue when agents resolve tickets.
Celina Kuziemko
•Oct 23, 2023
Lear 5 ITSM lifehacks that can upgrade your service desk flow.
Celina Kuziemko
•Oct 23, 2023
Read 4 tips about how to boost Jira customer support experience. Implement this for your agents and enjoy a higher percentage of ticket resolutions.
Celina Kuziemko
•Jul 21, 2023
Jira Service Management as an ideal ITSM tool with help of extensions: customer service and security
Appsvio teams up with miniOrange and talks about Jira Service Management from customer service and security perspective.