Understanding Compliance in Data Residency in Test Management area

Discover how Appsvio Test Management (ATM) ensures compliance with data residency laws, enhancing data security and operational efficiency.

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In today’s interconnected world, companies that operate across borders face increasing pressure to meet local data protection and privacy regulations. One critical aspect of this compliance is data residency — the requirement to store and manage data within a specific geographic location. This practice is especially important to protect sensitive information, ensure legal compliance, and foster consumer trust.

From the European Union’s GDPR to Australia’s Privacy Principles and India’s Digital Personal Data Protection Act (DPDPA), nations are enacting laws that enforce rules on where data must be stored and how it can be transferred across borders. For organizations that handle personal or sensitive data, understanding and implementing data residency policies is not just a regulatory necessity but also a strategic advantage.

What is Data Residency and Why is it Important?

Data residency refers to the physical or geographic location where data is stored, processed, and managed. Its importance stems from the role itself, as it ensures compliance with local laws, protecting data privacy, and maintaining operational control.

Storing data within specific borders helps companies avoid legal penalties, minimize risks of data breaches, and meet customer expectations for data protection. Furthermore, many countries have enacted, or are contemplating, laws requiring that certain types of data—especially personal or sensitive information — remain within their territory.

The Impact of Data Regulations Globally

Several major jurisdictions have strict data laws:

  • European Union’s GDPR enforces data portability and restricts cross-border data transfers.
  • United Kingdom implements its own version of GDPR post-Brexit, known as UK GDPR.
  • Australia’s Privacy Principles (APPs) oversee data collection and storage practices.
  • India’s Digital Personal Data Protection Act (DPDPA) mandates data localization for personal data processing within the country.
  • California Consumer Privacy Act (CCPA) and Consumer Data Protection Act (CDPA) in other regions also influence data management strategies.

While different laws have nuanced requirements, a common theme emerges: storing data at its source helps ensure compliance and enhances data security.

In Search of Data Residency Solutions

As data sovereignty laws tighten, companies seek solutions that enable local data storage without sacrificing flexibility or operational efficiency. The challenge lies in managing data across regions with varying regulations. For example, the DPDPA in India not only emphasizes data localization but also calls for strict controls over how personal data is transferred outside the country. Non-compliance can lead to not only heavy penalties, but damage to reputation and loss of customer trust as well

Organizations need tools that support local data storage, facilitate compliance and maintain seamless operational workflows. This is especially critical for teams involved in QA, and development phases, as they are the oneswho handle sensitive test data that must be stored and processed according to local laws.

What about Appsvio Test Management?

Appsvio Test Management (ATM) is a newly launched product designed to add robust test management features to Jira. Built exclusively on Atlassian Forge, ATM allows organizations to store and manage test data within any Atlassian-supported region, including India.

Currently, ATM is the only solution on the Atlassian Marketplace that supports data residency in the Indian region explicitly, aligning perfectly with India’s DPDPA requirements. Whether it’s test planning, executing, or reporting, ATM ensures that all test-related data remains securely stored within the jurisdiction, complying with data localization laws.

How ATM Supports Data Residency

Thanks to its architecture built on Forge, ATM offers flexible data storage options that adhere to local laws and regulations. This means companies can confidently perform their testing activities, knowing that their sensitive information stays within the desired geographic boundary.

Although India has been the main example here, data residency are similar in other countries and require data to stay within national borders. Using tools like ATM allows to ensure compliance, mitigate legal risks and improve data security overall.

Data Residency – a Modern Necessity

Data residency is no longer optional for organizations operating in countries with strict data protection laws like India, Australia or countries covered by GDPR. It’s a critical component of compliance, security and trust.

For QA managers and testers leveraging solutions like Appsvio Test Management helps streamline compliance without sacrificing operational efficiency. ATM’s support for regional data storage, combined with its seamless integration with Jira, makes it an essential tool for managing test data responsibly and securely.

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Frequently Asked Questions

Data residency refers to the physical location where an organisation’s data is stored, processed, and managed. Different countries and regions have specific laws and regulations governing data protection, privacy, cross-border data flows, and how long certain data must be retained. Ensuring that data resides in an appropriate location helps organisations comply with those legal obligations, reduce regulatory risk, protect sensitive information, and uphold customer trust. For example, laws such as the EU’s GDPR influence where personal and sensitive data should be kept or how it may be transferred internationally.
Yes — to an extent. With Xray, the regions available for data residency depend on the hosting infrastructure provided by the platform (such as Jira Cloud). Commonly available regions for storing Xray data include the United States, Australia, and Germany, which can help meet regional compliance and privacy requirements for teams operating in those jurisdictions. If an organisation needs additional geographic control beyond these regions — for example, to satisfy requirements in regions not directly supported by Xray’s hosting options — solutions like Appsvio Test Management (ATM) can be considered. ATM supports data residency across all 12 Atlassian-supported regions, offering broader flexibility for multinational compliance strategies.
Yes, with some limitations. Zephyr’s data residency options are linked to the regions supported by the infrastructure where it is hosted. Common regions for Zephyr include the United States and Europe, helping teams that operate within those areas comply with local data protection laws. However, for organisations needing storage in other specific jurisdictions — for example, Asia Pacific or other compliance zones — broader options like Appsvio Test Management (ATM) provide more flexibility. ATM is built on Atlassian Forge and supports data residency in all 12 Atlassian-supported regions, making it easier to meet diverse legal and regulatory requirements globally.

Appsvio apps streamline Jira Service Management and testing processes for global teams. Recognized as Atlassian’s Partner of the Year in ITSM App Solutions for 2023 and nominated in High Velocity Service Management Apps in 2025.

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