Trust Confirmed: Appsvio’s SOC 2 Compliance

Read our guide on Trust Confirmed: Appsvio’s SOC 2 Compliance on the Appsvio blog.

Ola Sokolowska Oct 27, 2025

The world of SaaS is incredibly dynamic, with data constantly in motion. In such environment, the responsibility is paramount. That’s why we’re proud to announce that Appsvio has successfully completed our annual SOC2 Type 2 compliance.

You might be thinking: “Another compliance announcement? Is this just a formality?”

We get it. But for us, this isn’t a formality or a tick-box exercise. In reality, it’s the annual, year-long embodiment of a core Appsvio value: trust. Our compliance is about practically reconfirming the rigorous engineering and security practices that keep your Jira and Jira Service Management (JSM) ecosystems safe, available and reliable.

Let’s cut through the jargon and explain exactly what this means for you as the customer.

SOC 2 Type 2: A Year-Long Promise, Not a Snapshot

SOC 2 is an auditing procedure developed by the AICPA that verifies a service provider’s internal controls related to client data.

The key difference, and the part that truly matters, is the Type 2 distinction.

A Type 1 report is a snapshot: It confirms that controls are designed correctly at a single point in time.
A Type 2 report, which Appsvio holds, is a movie: It confirms that those controls have been operating effectively and consistently over an extended period – a full 12 months.

The recertification process forces continuous improvement, adaptability to new threats and unwavering accountability. In short, security isn’t just a project for us – it’s an ingrained culture verified by independent external auditors.

Built with security and compliance you can trust

Appsvio is SOC 2 compliant, meeting strict standards for security and data protection.

Get the SOC report

The Pillars of Digital Assurance

The SOC 2 audit rigorously examines our operations against four core Trust Service Criteria (TSC), as defined by the AICPA (American Institute of CPAs; you can read more about the TSC directly from the AICPA here).

When you use Appsvio apps, our recertification directly assures you on these critical fronts:

Trust Service Criterion	What It Assures	Your Practical Reality
1. Security	Protection against unauthorized access (physical and logical).	Your data, when processed by our apps, is behind a continuously tested, robust security perimeter.
2. Availability	System operation and accessibility as promised.	We have proven monitoring and disaster recovery procedures to ensure maximum uptime for mission-critical JSM systems.
3. Confidentiality	Protection of designated confidential information (e.g., encryption).	We treat your non-public information with the highest security, validated by an external auditor.
4. Privacy	Handling of Personal Identifiable Information (PII).	Our privacy practices are aligned with global standards and applied consistently across our organization.

The Appsvio Promise: Confidence Built In

Our commitment to this continuous, in-depth recertification is a pledge to you. Moreover, it simplifies your vendor due diligence by providing external, impartial assurance.

When you select an Appsvio app from the Atlassian Marketplace, you aren’t just deploying a tool. You are partnering with a vendor who has proactively addressed the most critical security and operational risks on your behalf as well.

In the light of this, it means that you can stop worrying about vendor compliance. To put it another way: you can spend more time focusing on building exceptional service and software with the rock-solid foundation we provide.

Apps covered by Appsvio SOC2

Ready to Experience Confidence?

Security and reliability are non-negotiable in the enterprise world. Our SOC 2 Type 2 recertification is a quiet, but a powerful promise. By doing the continuous, hard work behind the scenes, your team can move forward with absolute confidence.