ITSM Apps Lead & Atlassian Community Champion. She brings nearly a decade of hands-on experience within the Atlassian ecosystem, specializing in scaling innovative digital products and driving strategic product growth. On our blog, Katarzyna (Kate) shares expert insights on ITSM, Customer Experience, and getting the most out of Jira Service Management, including our dedicated Service Collection apps. Off-duty, she is all about staying active, whether it’s running, trekking, cycling, exploring the world (both near and far), or diving into a good board game.
